“The process was easy, the representative I talked to was pleasant and professional and we had turnaround in less than 90 minutes on a time sensitive transaction. Thank you so much. I will recommend you to other members of our firm should we need courier service in the D.C. area.”

– Sue Changeri, Calfee, Halter & Griswold LLP

“To be in Philadelphia, worried about providing excellent service to our client, Washington Express made me very happy! And more importantly – made my client very happy! What a day – a blizzard on March 14th – no delivery from Fed Ex. We needed a local Washington DC courier to pick up a locally printed poster and deliver to our client. Everyone at Washington Express was wonderful to talk to. The delivery was super fast. The price value was excellent!!”

– Candace Roberts, Quantum Think

“I think your staff is amazing from the person that helps on the phones, to the couriers themselves. We LOVE you all here at Centene!! Thank you for your wonderful services – as always – there is no other courier above you!!!”

– Wendy Donn, Centene Corporation

“I cannot tell you how grateful I am for (FINALLY) having a courier company that I can count on! I just love working with you all. Grant, Chris, Thelma, Wilhelmina, James (and the countless other drivers/dispatchers/operators) who consistently give us great customer service and ensure that our pleadings and documents are handled with care are the best – – you should be very proud of your team. Please give them all my thanks!”

– Michelle Rhodes, The Roop Law Firm

“Do you know why I love working with you guys? Because you are all professionals. From your drivers, to your website, to your personal service. I came in this morning and saw your prompt reply to my question yesterday—and thought “wow that was quick”—-it is so nice not to have to send two or three e-mails requesting assistance. I very much appreciate your prompt response to any issue that I have—and those have been few and far between. It is refreshing to work with people who truly care about your business.”

– Martha Foster, RR Donnelley

“I called Fed Ex about a mis-delivered package that we paid $69.95 for next am service as we paid an extra $40 for early am delivery. Now, because it was left at the door at the wrong house, we will have to pay whatever it will cost to reproduce the item and re-send it to the recipient as he had already left to go on his trip. Had I sent it via Washington Express it would have cost $35.59 in total and they would have gotten a signature and he would have been in possession of the item before he left town.”

“I’ve used Washington Express for 18 years. They’re professional, and they always perform. They give me one less thing to worry about. If they say they’ll be there in an hour, I can depend on it. They’ve never let me down.”

– Judi Weltmann, Wilmer Hale

“My company has had a long standing relationship with Washington Express. We have used them pretty much exclusively over the past 10 years. From time to time we have entertained proposals from other competitors, but in my opinion, Washington Express’ ability is unmatched.”

– Kathy Thomas, Covington & Burling

“We are writing this letter to give enthusiastic thanks and applause to courier Marcia Vottero. Marcia is the most reliable and good-humored courier we have ever worked with in our 13 years of collective experience in litigation. We have consistently rushed large and cumbersome filings downstairs with no more than 15 or 20 minutes left to be filed at the International Trade Commission, and Marcia makes the nearly 3 mile trip in time every time. Without Marcia’s speed and reliability we would simply not be able to accomplish what we do. We consider her an integral part of our team and any success we have in meeting the demands of the practice.”

– Andrew Knipe, Derek Haese, Lisa Arnold, Steptoe & Johnson LLP, Attorneys At Law

“When we call Washington Express they give us an exact time of delivery, not a range of time. Washington Express has been here a long time, and we wouldn’t think of using anyone else.”

– Ray Foote, Fulbright & Jaworski

“I rant and rave about your wonderful service. I am so happy our company switched to using your company for our courier services full time. You all are extremely reliable, very fairly priced, extremely professional and in a bind have helped me get something to someone insanely quick. PAE is more than satisfied with Washington Express and will definitely continue to use your services in addition to spreading the word. I found you all online by conducting a Google search one day when we were fed up with our previous courier.”

– Melissa Silverman, PAE

“I have worked for this law firm for almost 5 years, and never in that entire time has a courier once gone so far above and beyond the call of duty.  I was impressed not only with his initiative, professionalism, and efficiency, but also his genuine thoughtfulness.  It was so nice to discover that some people really do still care about their jobs.”

– Amanda Valerie Judd, Kuder Smollar & Friedman

“Every time we call you are so efficient and pleasant to deal with.  Sometimes we have sensitive documents and special delivery requirements and Washington Express always takes such good care of us.”

– Sondra Crestwell, Shearman Sterling

“I just wanted to let you know that we had a wonderful experience with Washington Express. I have worked with various couriers in the past and this was by far the best transaction I have experienced. The operator was professional and friendly and I could hear the smile on his face each time he answered the phone. I felt as though he gave us personal attention and I truly appreciate being able to deal with the same person while making arrangements for Hill deliveries. He was extremely knowledgeable about deliveries to the Hill and eloquently answered my seemingly endless questions with patience. The drivers were also extremely friendly and they worked hard to go the extra mile for us. Even when I felt they were doing us a favor, they took the opportunity to thank us for our business and ask if there was anything else they could help with. It was truly a pleasure to work with such great people. Thank you for putting together a wonderful team and making my job easier! I look forward to working with you again.”

– Mallory Huff, Physicians Committee for Responsible Medicine

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Washington Express, LLC BBB Business Review