The customer service is ALWAYS friendly and professional, from the telephone representative taking my orders to the messengers arriving at my office. Keep up the great work! -Donna G., Seward & Kissel LLP
The WEX Advantage
- 200 experienced local couriers
- 99% on-time track record
- Deadline guaranteed, time-based service options
- 24 hour, 7 days a week availability
- Fully insured
- Technology enhanced security procedures
- Visual countdown timer for each local delivery
- Real time proof of delivery emails and texts
- Customized, electronic billing capabilities
Learn more about the Washington Express Advantage for clients.
Delivery Times, Rush Deliveries & Other Useful Information
Washington Express offers a variety of time based local service options. On average you can expect a one-way delivery to be completed within the time estimates (barring any severe traffic or weather problems) illustrated on our delivery timetables.
View the Washington Express delivery time tables.
For rush service, please give us your deadline time. If your deadline can’t be made for any reason, our dispatcher will call you to let you know how much more time will be needed.
Complete Delivery Instructions
All deliveries should include:
- the full address of the sender and recipient, including the room or suite,
- the contact name,
- and the direct dial phone number.
We will provide you with Washington Express “hand deliver” stickers which can help provide an added measure of urgency and security.
After Hours Service
Our dispatch center is a 24/7 facility, open 24 hours a day, 7 days a week, including holidays. Normal business hours are from 7:30am to 5:00pm, Monday through Friday.